As our products are perishable, all food sales are final, however, if you aren’t completely satisfied with Sugar Love Chocolates, feel free to email us with your contact info. We will respond as soon as possible to address your concerns.
Sugar Love Chocolates is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for the inability of a recipient to receive the package on the day it should be delivered.
We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control. To enjoy the full flavor and freshness of our products, we urge you to make the necessary arrangements beforehand.
For more information, please contact our Customer Service department at:
1 (800) 479-9830
Monday - Friday from 10:00am to 6:00pm PST
Please get in touch!